TERMS & CONDITIONS/REFUND POLICY
Terms & Conditions
Use of This Site:
Bier one maintains the contents of this website. You may view
and download material displayed on this web site for your personal,
non-commercial use only, provided you retain all copyright, trademark
and other proprietary notices contained within the materials. You
may not distribute, retransmit, republish, reuse, repost, or use the
content of this web site for public or commercial purposes, without
bier one’s express prior permission. You may not alter or
interfere with the content or functioning of the web site.
The website is provided “as-is” and without warranty of
any kind, either express or implied, including, but not limited to,
the implied warranties of merchantability, fitness for a particular
purpose, or non-infringement.
Limitation of Liability:
Neither bier one nor any third party involved in creating or delivering
the web site will be liable under any theory (including negligence)
for any incidental, consequential, indirect, special or punitive damages
arising out of your access to or use of the web site, even if bier one
has been advised of the possibility of such damages.
bier one may change information contained on the web site at any time. All
users of the material agree that access to and use of the material is
subject to the terms and conditions stated in this notice, as well as
all applicable laws. The user assumes the entire risk as to the
use of this web site. If you are dissatisfied with the website
or any content on the site, your remedy is to complain to us through
our online contact form and/or to discontinue using this site.
bier one is not liable for any product not being available, delay in
delivery, pricing changes, and typographical or other errors or omissions
and bier one reserves the right to cancel any orders based on any such
errors or changes.
Links:
This web site contains links to other sites, which are not maintained
by bier one. bier one is not responsible or liable for the content
or operation of third-party sites, and the presence of such links does
not imply that bier one is affiliated with such sites or third parties
or that bier one endorses the messages of such sites.
Return Policy:
bier one does not accept returns or refunds of any alcoholic beverages,
with the exceptions listed in our shipping policy. All alcohol
sales are considered final.
bier one wants every customer to be a happy customer, and we will make
every effort to make sure you are happy with your purchase from our
site. Because of the nature of homebrewing and winemaking, we
will address returns, replacements and refunds on a case-by-case basis. We
can’t supervise every homebrewing and winemaking project, and
defects in final product are often caused by the brewer and not the
products used in the process. We will work with you to make it
right by sending replacement or refund in most instances. Partial
refunds, partial replacement or discounted replacement may be substituted
in place of full refund/replacement.
For returns, replacement or refunds for non-alcoholic product(s), please
contact bier one at (541) 265-4630 orcheers@bier-one.com within
30 days of delivery for instructions regarding return,
replacement and/or refund.